Ebike Hire Terms and conditions

Ebike Terms and Conditions

The Bicycle let out on hire, including all accessories & attachments supplied herewith (“the bicycle”) remains the property of Loch Ness Hub Limited (“LNH” or “the owner”) and the Renter will not sell, hire out, lend or otherwise part possession thereof. 

Loch Ness Hub Limited reserves the right to take a deposit to hold as security until the bike is returned in the condition it was hired out in. Upon acceptance of these Terms & Conditions a binding contract is formed between LNH and the hirer. We reserve the right not to accept or to fulfil a Booking. 

Proof of identification must be provided upon collection of your cycling equipment. (e.g. driving license, passport.) 

LNH cannot accept any responsibility for delays or changes to your period of Hire due to weather, strikes, war, terrorism (Force Majeure) or other causes beyond our control. 

The Renter acknowledges and agrees that the Bicycle and/or equipment is in good condition in all respects and undertakes not to misuse it and returns it with all accessories in the same condition as when received (ordinary wear and tear excepted) to the place and on due date and time specified on the hire forms as signed by the Renter.   

The Owner shall be entitled to charge (at their discretion) the Renter for damage caused to the Bicycle and/or equipment via neglect or misuse during the period of the hire.   

In the event of breakdown other than those of a type which the Renter can reasonably repair with the supplied kit i.e. a puncture or un-seated chain, and other than as a result of the Renter’s misuse of the Bicycle, the Owner will use its best endeavors to repair it or procure its repair.   

The period of the hire commences at the time of collection and is deemed to continue until the Bicycle is received by the Owner as aforesaid. 


Electric bikes must not be submerged in water. Cycling in the rain is fine but deep puddles must be avoided. 

Please cycle sensibly, with respect for others and the natural habitat. Anyone cycling in a discourteous or unsafe manner while in possession of LNH equipment will have the equipment re-possessed by LNH with no refund of hire charges. 

The Renter will immediately notify the owner in the event of any loss or breakdown of the bicycle, other than those reasonably repairable by the hirer which should be reported to the Owner upon the return of the bicycle. 

You are responsible for ensuring that you are physically fit enough to undertake cycling any distance using the cycle(s) you have booked.  LNH does not accept any responsibility for your failure to complete your hire period due to lack of fitness, illness or injury.  LNH does not accept liability for death, personal injury, loss or damage to personal effects to any participant. 

You will ride your cycle responsibly at all times.  You will not hold LNH responsible for any loss, damage or injury including death to persons or property with regard to use of the cycle(s) and equipment hired.   

You accept responsibility to indemnify LNH against any claim, interest, demand or expense in respect of any such injury or damage.  

 You accept that cycling on a public highway, cycle route, thoroughfare or track carries its own risks and you have made your booking on the basis that you undertake the hire at your own risk.   

You understand and accept that LNH strongly advises the wearing of cycle helmets at all times during the hire and provides a helmet, free of charge, with each cycle hired. 

All young persons (age 17 or younger) MUST wear a cycle helmet and they will not be issued a bicycle without one.  Young persons (age 17 or younger) will only be issued with equipment when accompanied by a parent or guardian.  All electric cycle users must be a minimum of 14 years old. 


Bicycle locks are provided and Cycles must be locked to a permanent fixture whenever left unattended. The method of securing should include the wheel and frame. 


The Renter confirms that they alone and any other member (if renting for a group): 

  • will not ride illegally such as cycling under the influence of drink or drugs etc. 
  • understands the UK Highway Code  – in particularly the ‘Extra Rules for Cyclists’ (Rules187-211).   
  • understand that they should keep to the left on unmarked roads and confirm that they will respect other road users and pedestrians and take special care around horses, and country roads 
  • will under no circumstances use the e-bikes on public pavements or footpaths 
  • can use gears and brakes correctly 
  • does not have any pre-existing medical condition that would preclude the use of the e-bikes or affect their use of the e-bikes 
  • is in good health and that their eyesight is of the required standard for driving on public roads and are not suffering from any medical condition which is likely to adversely affect the normal control of the e-bike 

All equipment must be returned to the agreed collection point at the correct time as indicated on the booking form.  No refunds or reductions will be given for any equipment that is returned early. 


The late return of a cycle will incur an additional charge payable by the hirer upon the return for each late bike.   

For bikes by the hour/half day, any bike more than 15 minutes late will be charged at an hourly rate thereafter.   

Bikes hired for the day and not returned within 15 minutes of the return time, as stated on the hire agreement, will incur a late return charge of £5.00 for any period after this up to the first hour, and an additional half days hire charge for all bikes over an hour late.   

Bikes not returned on the same day of the return time will be incur a full days hire charge for each day thereafter until returned. 

If you know you are not going to get back by the agreed time, then please call us and let us know! 


By accepting these Terms & Conditions the hirer agrees to make best efforts to make payment to LNH and consents to LNH Bikes charging any reasonable loses or damages to the hirer’s credit or debit card. 

If the Renter shall commit any breach of the terms of this agreement the Owner shall be entitled, but without prejudice, to any other rights or remedies which it may have to terminate the hire of the Bicycle, and recover possession thereof without notice, and to make reasonable charge for such repossession.  No rights of the Owner under the agreement will be waived except in writing by a duly authorised member of staff. 

Loch Ness Hub Limited reserves the rights not to hire equipment to an individual.

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